Returns & Refunds

This is placeholder text and will be replaced once our final returns policy is confirmed.

Food safety

Because our pickles, sweets, snacks and powders are fresh, made-to-order food items, we are generally unable to accept returns once a sealed item has been opened, for hygiene and safety reasons.

Damaged or wrong items

If your order arrives damaged, leaking, or is the wrong item, contact us within 48 hours of delivery with photos and your order number, and we will arrange a replacement or refund.

How refunds are issued

Approved refunds are returned to your original payment method. Reward points earned on a refunded order are reversed.

Contact

For any return or refund request, reach us through the contact page.